Privacy Policy
How personal data is collected, used, shared, retained and protected, including GDPR rights where applicable.
Data controller
Guangzhou Meitao Trading Co., Ltd., registered at Room 2126, W101, No. 2 Chuanghui Avenue, Yushan International, Yongning Street, Xintang Town, Zengcheng District Guangzhou City Guangdong Province 511300 China, is the data controller for personal data processed through this website where it determines the purposes and means of processing.
Privacy contact: privacy@pearlza.com.
Personal data categories
Orders and account information
Name, contact details, billing and delivery information, order details, transaction references and related records.
Payments
Payment-related information required to process a transaction. Card payments are processed through Stripe. We do not ask you to send full card numbers or security codes through ordinary email.
Customer service
Messages, requests, return or refund records, delivery issues, exchange information and other communications with support.
Technical information
Device, browser, IP-related, security, log and website-usage information that may be processed for operation, fraud prevention, security and, where applicable, analytics or cookie functions.
Processing purposes and GDPR legal bases
| Purpose | Typical legal basis |
|---|---|
| Process orders, payments, delivery, returns and refunds | Performance of a contract or steps taken at your request before entering a contract |
| Customer service and account administration | Contract performance and legitimate interests, depending on context |
| Fraud prevention and security | Legitimate interests and compliance with legal obligations where applicable |
| Legal, tax, accounting and dispute records | Compliance with legal obligations and legitimate interests |
| Optional cookies or consent-based features | Consent where applicable |
Where processing relies on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
Service providers and payment processing
We may use service providers to support hosting, technical operations, order fulfilment, delivery, customer service, security, professional services and payment processing. Service providers receive personal data only to the extent reasonably necessary for their role and subject to applicable data-protection obligations.
Payment processing is provided through Stripe.
International transfers
Because the website may serve customers internationally and may use service providers in different countries, personal data can be processed outside the country in which it was collected. Where GDPR transfer rules apply, appropriate transfer mechanisms and safeguards are used as required by law.
Data retention
Personal data is kept only for as long as reasonably necessary for the purpose for which it was collected, including order administration, customer support, security, tax, accounting, legal compliance and dispute handling. Retention periods may differ according to data type and legal requirements.
Data subject rights
Privacy contact
For personal-data, GDPR, cookie, consent or data-protection questions and requests, contact privacy@pearlza.com.